"This all sounds interesting, but I'd
like to talk to someone first, please."
Sure thing. Just fill out
your questions in the form below, and we'll be pleased to answer any questions
you might have. Below are answers to some of the most common questions we get,
but if this
doesn't answer what you are wondering, there is a contact form at the
bottom.
Q: Can I really get High Speed Internet where I am?
Q: How do I know if it will work where I am?
Q: I'm on a farm 50 miles from the city...
Q: I don't even have a phone line where I am..
Q: But Bell/Telus/MTS told me I can't get High Speed Internet?
Q: Shaw/Rogers said that my house is outside their service area?
A: The answer to all of these are,
YES!
You can get High Speed Internet, right now, today, right were you are.
It does not matter if the telephone and cable companies say that you can not get High
Speed Service,
because they are only talking about their High Speed Services. We
Provide HIGH SPEED EVERYWHERE!
Q: How fast is it?
Q: How much will my downloads speed up?
Q: I average 4KBytes / second right now...
Q: It takes hours for a few MP3 songs!
A:
Well, we're confident that you'll be thrilled. We advertise that downloads will
be "30 to 125 times faster" than a
typical standard
dial-up account, depending on what service plan you choose. Of course, if you have an exceptional good connection on your dialup
modem right now, then perhaps our standard plan may only be 25 times faster that
that. :)
However, if you have a typical type of dialup account, and even if you choose the
standard plan, then you can probably expect file downloads to be about 30 to 40
times faster than you're getting now on a dial up account - meaning that those
hour long downloads will probably be about 1 or 2 minutes instead.
From a technical standpoint -
plans are available all across the country that range from 1.0 to 5.0 Mbit per
second. Typically, people choose the 1.5 Mbit or the 3.0 Mbit plans in
residential accounts.
What does that mean if you're
not technical? Well, generally speaking, a "couple MP3 songs" can take
an hour on dial-up,
but will only take a couple minutes on our HighSpeedEverywhere.com system, even
on the lowest plan. One of our
customers reported that a .pdf manual he was trying to download on his dial-up
went from over two hours, all the way to 1 Minute, 36 seconds.
As well, with a 56k dialup modem connection, many rural customers connect
only at 19.2kbit or 26.4kbit right now. As a result, you may rarely see
downloads above 2 or 3 KBYTES / second on a good day. HighSpeedEverywhere customers will usually average
around 150 KBYTES to 500KBYTES / second on plans. Obviously, many, many
factors, including the speed of your computer, how many applications you have
running, and the speed of the remote server all come into play, so your results
will vary. However, the fact is that going from 3K to
even 100KBytes / second will save you hours!
If you have any other questions, just post
your email and questions here and click the 'I just want an eMail Answer'
button, and
we'll do our best to answer them personally. If you want a Sales Associate to
call you, then complete the form, and click the 'Please have someone call me'
button, and someone will call you in the next few days to answer any remaining
questions you might have, and to schedule an installation date.
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